How Bookjor handles the information behind every booking.

This Privacy Policy explains how Prismix Labs Limited collects, uses, shares, and protects personal information when you use Bookjor. It applies to businesses that create workspaces on Bookjor, their authorized users, visitors to our public pages, and individuals whose information is processed through the service.

If a business uses Bookjor to manage bookings for its own customers, that business generally controls the customer relationship and decides what customer information is collected through its workspace. Prismix Labs Limited processes that information to provide the service.

We collect information you provide directly, such as business profile details, account names, email addresses, phone numbers, passwords, support communications, and other information submitted when you register, configure your booking website, invite staff, or contact us.

We also collect information created through use of the service, including booking records, attendance history, package balances, order details, notes, device information, browser information, IP address, approximate location derived from IP, activity logs, and usage analytics. We may also receive information from service providers or integration partners that help us operate Bookjor.

We use personal and business information to provide and maintain Bookjor, authenticate users, create and manage tenant workspaces, support bookings and communications, respond to support requests, improve performance, prevent abuse, comply with legal obligations, and protect Bookjor, our users, and the public.

If you use Bookjor to manage bookings for your own customers, you are responsible for making sure you have the right to collect, upload, and process that data. You remain responsible for providing any notices and obtaining any consents required by the laws that apply to your business.

Prismix Labs Limited processes customer data on behalf of the business that collected it, subject to our agreements with that business and the instructions needed to provide the service.

We share information only when needed to operate the service, comply with the law, or protect Bookjor and its users. Depending on the feature, this may include cloud hosting providers, analytics vendors, email and communications providers, customer support vendors, professional advisers, and payment processors.

When payment functionality is enabled, payment-related information may be processed by a third-party processor such as Stripe. Their handling of payment information is governed by their own terms and privacy policies. Bookjor does not sell personal information provided through the service.

Bookjor uses cookies and similar technologies to keep users signed in, remember settings, measure performance, prevent abuse, and understand how the service is used. You can manage cookie controls through your browser, though disabling some cookies may affect service functionality.

We retain information for as long as it is reasonably needed to provide the service, maintain business and financial records, resolve disputes, enforce our agreements, and meet legal obligations. Retention periods vary depending on account status, booking records, support history, backups, and payment information.

Bookjor uses reasonable administrative, technical, and organizational safeguards designed to protect information against unauthorized access, loss, misuse, or alteration. No system can be guaranteed completely secure, so you should also maintain strong passwords and appropriate access controls.

You may update certain account information directly in the product. Subject to applicable law, you may also request access, correction, deletion, export, or marketing opt-out by contacting us. If you are a customer of a business that uses Bookjor, you should usually direct privacy requests to that business first because it controls the customer relationship and booking records.

Bookjor may be accessed from countries other than the one where our systems or service providers are located, and information may be processed in different jurisdictions as part of providing the service.

If you have questions about this Privacy Policy or Bookjor data practices, contact Prismix Labs Limited at [email protected]. For general legal inquiries, you may also contact [email protected].